All products sold through AwesomeTools.com are warranted by their
respected manufacturers, and while any warranty requests may
ultimately have to be directed to them, we invite you to contact us
first at firstname.lastname@example.org
to see if we can quickly and easily solve the problem for you.
Our goal is your complete satisfaction!
An E-mail from an AwesomeTools customer: "I am
completely bowled over! Thank you for being so
responsive! I have a message on my home answering machine from
Andy Conrad, and I'll give him a call. Having never dealt with
your company before, I was a bit nervous about the problem we were
having. It's great that you were able to point me toward an actual
PERSON at Contech who could help me, instead of just shuffling me
around. Thanks again for all your help." Sarah ...
"Contech warrants to the original purchaser of its products
that the product will be free from defects in materials and
workmanship for a period of two (2) years from purchase date.
Additional details are included in the instruction booklets."
Buyers should call 1-800-767-8658 (Monday - Friday 8am to 5pm EST)
to get product replacement service and/or answers to any questions
regarding Contech or its products.
"Flambeau will repair and/or replace, at no cost to the
buyer, any of it's products found to be defective upon purchase, or
failed to perform up to expected standards during normal use due to
materials and/or workmanship. Buyers should call
1-800-232-3474 (Monday - Friday 8am to 5pm EST) to get product
replacement service and/or answers to any questions regarding
Flambeau or its products."
"Consumer's questions concerning Flambeau OrnaMates can be
answered by calling 1-800-232-3474, Monday through Friday, 8 a.m. to
5 p.m. Flambeau believes in standing behind the quality items
we produce and in responding to the needs of our customers."